Workforce Integration Scorecard

The scorecard will distinguish between different stages of support.

Engaged: An individual has participated in a documented career-navigation or workforce-engagement interaction.

Pathway Identified: Relevant opportunities, requirements or next steps have been established.

Connected: An appropriate referral, introduction or resource connection has been made.

Progress Confirmed: There is evidence that an individual has taken a meaningful step toward their identified goal.

Outcome Verified: An employment, training, certification or other defined outcome has been confirmed through an appropriate source.

These distinctions are important.

A referral is not the same as employment. A career plan is not the same as certification. An individual receiving support should not automatically be counted as a successful employment outcome.

The scorecard will be developed around clear definitions, consistent documentation and appropriate verification.

Where possible, SWIFT OPS will distinguish between:

• Information reported by participants
• Activities documented directly by SWIFT OPS
• Outcomes confirmed through follow-up
• Outcomes independently verified by an appropriate organization

Not every result will be independently verifiable, and reporting will make those limitations clear.

Individual information will be handled with appropriate privacy and consent safeguards.

Public or partner-facing reports will focus on aggregated results and recurring themes, with safeguards against identifying individual participants.

In February 2026, Canada's Building Trades Unions recommended improved monitoring, validation and transparent reporting for Community Employment Benefits Agreements.

Its recommendations include a tripartite compliance group and a real-time public scorecard.

SWIFT OPS is developing its own workforce integration scorecard as a complementary approach.

While compliance reporting can measure whether project commitments are fulfilled, workforce integration reporting can help examine career progression, employment transitions and the experiences of workers navigating those opportunities.

Both types of information can contribute to a better understanding of workforce outcomes.

The SWIFT OPS Workforce Integration Scorecard is currently a proposed measurement framework.

Initial development will focus on establishing reliable data definitions, appropriate privacy practices, 

practical engagement processes and methods for confirming outcomes.

As the service develops and sufficient verified information becomes available, SWIFT OPS intends to share appropriate aggregated findings and insights.

No workforce results or impacts will be claimed before they have been measured.

SWIFT OPS welcomes conversations with organizations interested in developing practical approaches to workforce engagement, career progression and measurable outcomes.

Better Information. Better Workforce Decisions.